Forum Discussion

MyOnlySUNSHlNE's avatar
MyOnlySUNSHlNE
Seasoned Vanguard
3 days ago

Laundry List (Sept 16, 2025) is unreadable on Mobile Devices

EA_Cade​  The new laundry list (Sept. 16th) is unreadable on mobile devices. I can read most of, but the right side portion of the page is cut off and it affects only the laundry list. I can not zoom...
discussion
feedback
MyOnlySUNSHlNE's avatar
MyOnlySUNSHlNE
Seasoned Vanguard
3 days ago

Hello EA_Cade​

Sorry for the delay! No, actually the opposite...

✅ TEXT WRAPS = Sims Info Hub

✂️ TEXT CUT-OFF = EA.com

Various Info: Android, Google Chrome Browser

STEPS TO RECREATE:

  1. Open The Sims Official Channel on Discord
  2. Open "sims-direct" channel.
  3. Tap on this link at the bottom of "sims-direct" channel.
  4. Confirm "Visit Site" (skipable if EA.com is marked as trusted).
  5.  Site loads, but Laundry List is cut off midway.

NOTE: Even if I copy/paste the url directly into the Chrome browser on my Android, the issue remains (Laundry List remains cut off).

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Heya MyOnlySUNSHlNE​ 

    Thank you for these details, I've passed this along to the teams to look into :) 

    • MyOnlySUNSHlNE's avatar
      MyOnlySUNSHlNE
      Seasoned Vanguard
      3 days ago

      Thanks Solaire, much appreciated! Hopefully we can view the laundry list on Android mobile devices soon! Unfortunately, not everyone in the community has access to a computer 😅

      Thanks again! 💚

      • MyOnlySUNSHlNE's avatar
        MyOnlySUNSHlNE
        Seasoned Vanguard
        4 hours ago

        EA_Solaire​ 

        Today's (Sept. 18th) patch notes are also cut off for Android mobile users. 

        1st pic, viewing the "Desktop Site" on Google Chrome Browser on a Samsung Moble Device.

        2nd pic, normal Google Chrome view when using an Android Samsung Mobile device.

         

        As you can see, the patch notes are completely unreadable. Please address this ASAP, thanks!

About The Sims 4 Feedback

Share your feedback around The Sims 4 with the community.4,210 PostsLatest Activity: 7 minutes ago