[NCQE] Not getting all consumable awards with ended event

I’m writing about an issue with the “Nature’s Calling” event currently running in The Sims 4. I’ve completed all available quests, and the event tracker confirms that I’ve finished them. However, the final reward (Re-Traiting Potion) remains locked. It says I need to earn 10 more Event Points (EP), but no additional quests are available to complete, and the Sims 4 website stated that all quests were released by July 22nd.

As of now, I’m stuck at 1690 EP with no way to reach the 1700 required for the final reward. The event still shows 5 days remaining, so I should have enough time — but there are no quests left to earn the last EP needed.

Screenshots attached show that I’ve completed all quests and the final reward remains locked.

Is this a known bug, or is there something I’ve missed? I would really appreciate if there’s a fix available to help me finish the event properly.

Thank you!

I am curious how this event works too. in the past events all the rewards including potions like insta hygiene could be claimed and the rewards tracker bar full without doing optional quests which would give bonus rewards separate from the event. Did the nature’s calling change that?

Optional by definition means you do not have to do it. If EA cannot understand a word they should look it up or tell us you have to do everything no matter what.  I am very disappointed in this quest and in them.

Me too. I did all but one optional quest. The Event completed, but I was missing 10 points, so couldn't claim the last potion. It feels incomplete. Besides, we were told the optional tasks weren't required, but it appears they are. 😒 

PipMenace​ wrote, "You can still get the retraiting potion from the rewards store with satisfaction points."

That's what I ended up doing. Not because I needed that potion, but because I felt I deserved it! 😆 

Caramello23​  ctoyhep420​  You can still get the retraiting potion from the rewards store with satisfaction points. None of the consumables at the end that you could get from the optional quests were exclusive to the event, it was just an extra way of getting them.

so we basically just lost those consumables? because the optional tasks weren't really optional. 

crinrict​

I know you don't have anything to do with EA. The issue I was responding to was what you were saying.

The issue isn't for those who don't have the packs, or don't participate in the quests at all. It's for those who have only some of the packs and whether they get the quests they could do. The way this panned out, you aren't guarenteed the ability to do so in the first place, and there wasn't anything in the description of the event that this would be the problem. If you're not getting the quests for packs you do have, you can't do any optional quests. In fact, as one has implied, it's no longer actually optional. So even if you did do it once, apparently you don't reap all the rewards because it's stuck in a points based bonus, which is only tied to the optional quests.

Heck, again, that's not even touching on the automatic quest completion that happens that would nullify the ability to do optional quests at all. That also locks you out from the bonus points, if that also happens with some people. So, merely having the packs isn't enough. It's a bad way for the event to be set up with the mechanics of the game.

BotchedParrot​ 

Personally not a fan of any of the events at all. The main goal of them probably is to get people engaged with the game and buy packs because of that.

You will receive all the exclusive rewards even if you don't own packs and this was communicated ahead of time. I agree that the ending is pretty abrupt. If you don't do the optional ones once you finish the last non-optional one, they disappear. I've also missed out on one because of that.

I don't work for EA or can change anything about this so I'm a bit unsure why you tagged me. It's good feedback for EA but I don't have anything to do with it.

crinrict​, the big issue I have with the event thus far is that I have 2 of the packs, and to my recollection, I only had one optional quest available and it was the only time I could participate in an optional quest. The rest of the time often, I was hit with the Horse Ranch stuff, a pack I don't own. I don't recall if there was any other optional quest (if I did it at all), but I only recall consciously doing just the one.

IDK if this was intentional or RNG, and whether this is what everyone got, but this is pretty much some kind of bias one way or another. What I do know is that at the end somehow, I ended up getting 2 beans, saw a mention of a PlantSim which left this event with some kind of lore cliffhanger with that which made this feel incomplete/premature, and have one uncollected reward. IDK what part of the math here doesn't add up, but there are some obvious issues involved that make this pretty messy.

It is understandable for people who don't have any of the paid packs or completely skipped out on them in spite of it, but if it doesn't cater to people who do and but can't actively participate when it doesn't offer it at all the entire time, what is the point of the event? I noticed a few times as well I was able to "complete" some regular quests automatically and because of that, I was careful to try to avoid triggering that before the optional quests were done. Every other time, i just obviously couldn't get past that stage. So it's possible this is also one other element that might've also accidentally skipped out or completed an optional quest on me (which if that were the case at all, I didn't see it). I just do know that often it didn't look like i could do the quests except for the one. Overall in this run, this was an awful way to run an event besides every other issue with it. In fact, I agree it does look dirty. It doesn't look like this event was tested well, if at all.

This is really odd.

I have completed all the activities each week of this event. I did one bonus quest, as it was the only one that I had a pack for, and I don't believe that even if you skipped that one that it would have an effect on points (as I had to do that the rest of the time). It's evident that I have done it all, but somehow for completion's sake, I didn't accumulate all the points, and lost out by a narrow margin of...10 EP? What is going on?

There are no activities this week (until the end) that would allow me to catch up. It's clear I could get everything, but I missed one because of a small amount of points somehow wasn't applied? There is no way I missed an activity AFAIK once the quest list is exhausted.