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Callielee227's avatar
Callielee227
Seasoned Newcomer
3 days ago

Sims 4 Mid-Summer Sale Ended Early

Hi friends,

I've been saving up for two weeks to particpate in the summer sale. When I finally had the money, I checked today and the sale had ended around 3pm without warning. I found this unacceptable, especially because it says "thru aug 11th", so I contacted support. After waiting in the chat queue for 5 HOURS, I was told it was a bug on the site and it had accidentally been scheduled to end in "UTC" time. My chat agent (who was lovely) was unable to do anything to help. I am very frustrated, and was directed here to see community support and help from the Sims Team.

If the ending time is not advertised, the sale should not end without warning. I should be able to participate. I don't mean to come off as rude, but like I said, I saved for weeks to finally be able to buy packs.

Did anyone else experience this today? EA, can you please make this right?

4 Replies

  • The sale also lied about being up to 60%, and instead of honoring it, they changed the advert to say up to 50%.

  • rab6au3grdzp's avatar
    rab6au3grdzp
    Seasoned Newcomer
    3 days ago

    I'm tired grandpa. It seems like all the sales are going to ended early now, the last one did too. Sucks to work late on the final day.

  • Janaque's avatar
    Janaque
    Seasoned Hotshot
    2 days ago

    Try Instant gaming... lots of sales and lots of Sims YouTubers have codes for additional reductions in price.

     

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