Sims 4 Mid-Summer Sale Ended Early
Hi friends,
I've been saving up for two weeks to particpate in the summer sale. When I finally had the money, I checked today and the sale had ended around 3pm without warning. I found this unacceptable, especially because it says "thru aug 11th", so I contacted support. After waiting in the chat queue for 5 HOURS, I was told it was a bug on the site and it had accidentally been scheduled to end in "UTC" time. My chat agent (who was lovely) was unable to do anything to help. I am very frustrated, and was directed here to see community support and help from the Sims Team.
If the ending time is not advertised, the sale should not end without warning. I should be able to participate. I don't mean to come off as rude, but like I said, I saved for weeks to finally be able to buy packs.
Did anyone else experience this today? EA, can you please make this right?