Forum Discussion

daveoo171's avatar
6 years ago

After game update6/10, i cant find my saved files

after yesterdays game update, i tried to play and it loaded like ive never played it before. I have no access to my saved files and even my gallery looks like its been reset. Please help!!!! If my stuff is lost forever, im never playijg this game again. Ive put so many hours and time into my stuff. Im very upset i could potentially not get any of it back. Not even my saved builds are showing up....

3 Replies

  • @daveoo171 Which platform are you playing on? PC, Mac, or console? There are things you can do to try to find your user files but they vary by platform.

  • Hi. ive had the same problem with my pc but with the latest update (hispanic heretage) i thoght it was because of some wrong saving or smething  but since you had it too can you tell me how to fix it? if you fixed it  anyway

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @arubavida  Try manually searching your computer for any missing saves.  Open a File Explorer window, click This PC in the left panel, and enter Slot_* (with the asterisk) in the search bar.  This should turn up any saves on your computer.  (The search can take a while.)

    If you do find saves, please list their file path here.  You can see the file path below the save name in the search results, or you can click on one of the saves and then click the "Open file location" icon at the top of the window, and the file path will show up in the address bar above the list of files.