So I am so confused right now. I pre-ordered Sims 4 University. I get an automatic critical download for my base game that now all of a sudden makes my game unplayable so I have to download the Legacy Edition. Now, I FINALLY download the new content to be told now that, even though the update launched yesterday, Sims 4 University will not be playable on that platform???
Someone tell me that this is not real right now. Somebody...Anybody!
I looked and my computer does not support it and I want my money back. It was not made clear that this expansion pack was not supported. I am really sad and mad. I spent money on game material I can't even play.
Hi @radear1
get in touch with customer support.
They should be able to help you
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
