Forum Discussion

aadb0iu8mx18's avatar
aadb0iu8mx18
Rising Newcomer
2 days ago

Bought worlds, not showing up after downloading

I bought an expansion pack, cottage living, dream home decor and tiny living. They are not showing up in the game, I have undownloaded, redownloaded, repaired the game multiple times, and it is still not showing up in the game. I have tried multiple tips from online and non have worked.

3 Replies

  • Hi aadb0iu8mx18​ 

    check under Marketplace > My Collection > Pack Selection if they are active.

    Do not that only Cottage Living has a new world. DHD and Tiny Living do not have worlds.

  • aadb0iu8mx18's avatar
    aadb0iu8mx18
    Rising Newcomer
    1 day ago

    crinrict​ thank you for replying, correct about the cottage living. So when I went into marketplace it is stating all three of the packs are deactivated. How do I activate? and also, why does this happen?

  • crinrict's avatar
    crinrict
    Hero+
    19 hours ago

    Hi aadb0iu8mx18​ 

    you can activate them in the pack selection. There was a bug where all newly installed packs were deactivated. It should have been fixed now though. Is your game updated and did you just buy them ?