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crinrict
8 months agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
deathofadecoy
8 months agoSeasoned Novice
Would an uninstall serve the same purpose?
- crinrict8 months agoHero+
no, reinstalling is different. It usually doesn't touch the user files.
- deathofadecoy8 months agoSeasoned Novice
Thank you, i will try your first suggestion and post when its time for the next step. I appreciate the help greatly