When I load into the game and press resume, the following error code comes up and says that I should relaunch the game. Doing so doesn't change anything, I've also repaired the game and removed my mo...
Ideas
I can´t start my game. I get an error code and it suggests that I restard my game. I´ve restarted both my game and my computer several times. Can someone please help me? I´ve just started playing again after a long break :(
What platform are you playing? Could you post a screenshot of the error code? Do you use mods/cc? If you do, try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.
I play on PC.
The errorcode is in Swedish, but when I googled it, I watched a video on how to fix it. It was like "top 5 solutions" but didn't work either. I'm sorry but I don't know how to post a picture here.
It says errorcode 123:1034405:eeebf05
I don't use any mods. I recently also updated my game but it has worked until now.
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.I did as you wrote. There were some exception files and I deleted them. New ones were created when starting the game again and the problem exists. What can I do next?
I also tried with playing with another family that was already in the game and there was no issue.
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- EA_Cade11 months ago
Community Manager