Forum Discussion

3 years ago

Solved

Can I switch to the EA app and keep my saves and packs?

Hello, I am trying to switch over to the new EA app and I was just wondering, would I be able to switch over without backing up my saves and still have all my saves and packs in the new app? I dont know if that makes sense but my laptop is old and slow and backing stuff up takes days. To repeat my question maybe in a better way, can I switch over to the EA app while keeping my saves and packs without having to back up my save? Thanks

gameplay issue

JonaO703
3 years ago
@BriannaPotato23 Hello! The short answer is yes. I switched to the app at the end of 2022. When I signed into my EA account through the app, all my packs were available. When I launched the game, all my saves were there as well. Some users have had varying experiences with their packs but I believe EA has made a lot of improvements since then.
That being said, if you're at all worried about losing your saves, settings, mods,etc. it is a good idea to regularly create a backup of your The Sims 4 folder. It's also probably a good idea to keep the backup on a thumb drive or external drive, just in case your laptop ever crashes. If you have access to cloud storage like Google Drive or Microsoft OneDrive, that would work also.

3 Replies

JonaO703
Hero
3 years ago
@BriannaPotato23 Hello! The short answer is yes. I switched to the app at the end of 2022. When I signed into my EA account through the app, all my packs were available. When I launched the game, all my saves were there as well. Some users have had varying experiences with their packs but I believe EA has made a lot of improvements since then.
That being said, if you're at all worried about losing your saves, settings, mods,etc. it is a good idea to regularly create a backup of your The Sims 4 folder. It's also probably a good idea to keep the backup on a thumb drive or external drive, just in case your laptop ever crashes. If you have access to cloud storage like Google Drive or Microsoft OneDrive, that would work also.
GiardiniDiMarzo
Legend
3 years ago
@BriannaPotato23Hello 😊 Jona already said all, but you need to check if you have (or not) the CAS DEMO istalled. Many users are having problems if they have this Demo, because the App read that folder instead of The Sim 4 one.
If you have any problems, check this thread
EA-App-claims-packs-are-installed-yet-they-are-not
xochiquetzl_xkvn
Seasoned Ace
3 years ago
Yeah, I recently had the EA app foisted upon me in a forced migration and wasn't at my most mature and reasonable about it. 😉
That said, I'm obsessive about backing up my saves and my tray. I wrote a script that I double-click after each play session. I... experenced the tragedy of data loss once and am still scarred for life, okay? 😉
So... yes, your packs should all be there, your saves and mods and tray files should all be there, but... back them up just to be sure first.