Forum Discussion

masciatto's avatar
10 months ago

Can't adjust stairs, game freezes

  • Platform: Windows 11
  • Which language are you playing the game in? English
  • How often does the bug occur? every attempt
  • What is your current game version number? Sims 4, the most recent update
  • What expansions, game packs, and stuff packs do you have installed? 
    • Expansion packs except: Lovestruck, Growing Together, and High School Years
    • Game packs except: Parenthood, Strangerville, and Star Wars 
    • Stuff packs, I have: Moschino, Tiny Living, Laundry Day, Vintage Glamour, Cool Kitchen Stuff, My First Pet, Perfect Patio, Movie Hangout, Bowling Night, and Romantic Garden
    • Kits I have: Modern Luxe, Book Nook, Grunge Revival, Greenhouse, Bathroom Clutter, Everyday Clutter, Blooming Rooms, Industrial Loft, and Bust the Dust 
  • Steps: How can we find the bug ourselves? n/a
  • What happens when the bug occurs? When I try to simply adjust the stairs by split-leveling them with the adjustment arrows (I've attached an image for context). The stairs will not do the adjustment, I can not place them anywhere, and when I try to save/leave the game, it freezes on the SAVING processing screen. The only way I can get out/close the game is by restarting my PC.
  • What do you expect to see? Screen freeze on SAVING
  • Have you installed any customization with the game, e.g. Custom Content or Mods? I have and Twisted Mexi’s Better Build/Buy Mod, and some build/buy custom content. I removed both mods, but not the custom content (yet), and the problem still persists.

edited title after splitting post into its own thread.  -puzzlezaddict

1 Reply

  • @masciatto is tlhis house you build or downloaded? Because I had a house that everytime I tried to add and stretch the stairs my game went bonkers. Sometimes the house gets corrupt. At least that was my issue and apparently others. i messaged the builder who in turn updated his build.