Forum Discussion

Rumplestiltsim's avatar
9 months ago

cant travel to or load other lots in specfic save

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? ⸱ㄱ⸰㘲⸵〱〳 - i updated my game to the latest version but it shows these symbols in the txt file.
What expansions, game packs, and stuff packs do you have installed? everything
Steps: How can we find the bug ourselves? attempt to load any other family or lot apart from my last played household OR after loading my household, attempting to travel to any other lot OR clicking on a random lot and attempting to visit it with a sim etc. once game has loaded, will become frozen in a loading screen.
What happens when the bug occurs? game enters endless loading screen. music that usually plays when loading is done will still play but loading screen doesnt go away. plumbob continues to spin for hours the game doesn't even recognise that it is frozen.
What do you expect to see? i expect other households and lots to load
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I have tried everything. I have repaired my game, refreshed the sims 4 folder, uninstalled and reinstalled. i removed all mods. i created a new save and the problem wasnt present. this issue also isnt present in any of my other saves that i am currently playing so i am at a loss. the only issue is travelling, i am still able to play the household and they all go to work and do what i tell them as necessary. The last time the travel worked was when one of my sims got married to vlad on a newcrest lot and then i moved her and the kid out of my current household into his house. that was a few sim days ago but i dont remember any patches or updates around that time maybe something to do with love struck im not sure. I was thinking the save might be corrupted but im not sure since parts of it are loading. i would attach the save file here but im not sure how to.

1 Reply

  • @Rumplestiltsim

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.