@ShadamiTome, while it is possible that this could be a bug, before posting in the Bug Reports section, we need to ask if you are on a console or PC/Mac, and if you are on a PC/Mac , do you use Mods or Custom Content (CC)? 🤔 If you do, please do the following to either find out which Mods or CC item is causing problems, or to rule them out as the cause of your problems! 🙂
1) Move the Mods Folder to your desktop
2) Delete localthumbcache.package file in the game folder.
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
Now, if this doesn't work, or if you don't use Mods/CC at all, there might be another problem with your game, or this might be a bug. 🤨 Please update us if you use Mods or not, and if you do use them please update us if the above procedure worked for you or not! 😇
