Forum Discussion

Crozess's avatar
5 years ago
Solved

Dine out restaurants ownership panel won't show

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Buy a restaurant
What happens when the bug occurs? it Hides the ownership button, cant open panel to hire or manage restaurant
What do you expect to see? Access the ownership panel and hire employees
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

please help

  • Hi @Crozess 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

8 Replies

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  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Hi there, this thread is quite old so I'm locking it to prevent further necroposting. Feel free to open a new thread in the forums detailing your issue and we'll take a look.

  • briauna028's avatar
    briauna028
    Seasoned Novice
    1 day ago

    Hi! I'm having the same exact issue! Without mods it works, but with all my mods it doesn't work and I tried to use MC last expectation to find the issue mod, but i'm not having any luck.

  • Crozess's avatar
    Crozess
    5 years ago
    @crinrict i think its the game pack, maybe my files are broken, because i started a clean game as you said, but the problem is still there, ill just try repair through origin
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Hi @Crozess 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Crozess Just checked my game and I still have the button. Greyed out if I'm not on the lot itself

    Do you get the button if you go to the lot ?