Error code: 800

I'm going to try that lot but it's hard to tell if it didn't place cause the lot was corrupted or if the not being able to place corrupted the lot.

@lisam467

I downloaded that lot and had no issues but it looks completely different from the one that shows in your save on the map too. Did you replace it with the house showing on the map before ?

Hey Crin, No the red and white house is mine, and that was the one I was trying to replace with the one I sent you in the link. I think the lot is dodgy because like we were talking about in previous posts it's still showing the old Oakenstead house when you go into the property next to it.  

I had a busy night.  I spent 4 hours saving all of my families and buildings to my library and I just started a new game before and the first family I used is missing most of their relationships.  I can't link the Mother and Daughter because it only gives me the option of room mate and brother. WTH!?  They also have no money, and they're not in any clubs anymore. The game is really starting to annoy me.  I mean how hard is it to give a full list of relationship statuses in CAS?

I'm thankful I kept a back up of my old saves. Starting a new game just doesn't seem like a good idea. I might just have to put up with never being able to build on Oakenstead again,and hope the issues don't get any worse.

I've seen others having issues with relationship. Might depend on the age of the Sims. Are they still children ?

Money you can cheat back but the relationships are a bit annoying, I agree but that was always the case when you moved to a new save.

I think I would just play on and avoid the Oakenstead lot as well.

I think it was corrupted when you tried to place that house that's why it wasn't placing properly.

I would also try make it a habit to bulldoze first, then place a new house.

No a lot of my Sims are grown ups now but it's still something they should have sorted out a long time ago.  Every time I see the latest patch I get annoyed because they fix the small things that are insignificant and the big issues continued to be ignored. I'm not going to bother starting a new game for one lot like you said.  It's just a shame that it had to happen on a 50x50 lot because there's not that many of them. I wish there was a way to just delete properties from the Manage Worlds screen, but that would be too easy right? 😉  Maybe we should be working for EA because they seem to lack common sense sometimes. I still haven't been able to delete a plate on the footpath that's been there for over a year but I can wear the plate as my head! lol. Who thinks this stuff up!? The time they wasted on that concept would have been better spent on giving us a delete option for the plate, or even better a delete button for lots in Manage Worlds.

Anyway I'm ranting now so I'll stop. haha.

I just want to thank you again for all of your help Crin. You're the best! 😬  We didn't get the desired result but who knows maybe a miracle will happen and it will fix itself in time. Stranger things have happened.  

Take Care.

Lisa 😬

Yeah, I wish I had a solution for this but I don't. I hope they can fix it in a future patch.

I do have to say I'm quite happy with the latest patch as it fixed many issues that many had but there's still a lot of work to be done for sure.

I hope so too otherwise I'm going to have a busted game. haha. Good to hear that you're happy with the latest patch and you're right they have a long way to go and if it's anything like Sims 3 a lot of the bugs won't get fixed.  I think I will be a very happy Simmer when Seasons comes out 🙂

Hello @lisam467

Would you be willing to share a few more files?

Specifically, everything in these folders:

• \Documents\Electronic Arts\The Sims 4\saves\
• \Documents\Electronic Arts\The Sims 4\Tray\

If so, please follow the instructions here.

Thank you.

Hi @SimQARobo

Thanks so much for offering to take a look at these files for me Robo. Crin and I have been unsuccessful trying to find a solution for this issue so I am so grateful for the extra help 🙂   I have attached my direct email address if you need to contact me directly.

Thanks again.

Kindest regards, Lisa.

Thank you @lisam467 !

Hi @lisam467

We are still investigating your save. Could we also ask for a DxDiag of your computer?

Thank you for all the information you have provided so far. 

@IrishMadCat_EA Thanks so much for your quick response.  

I have attached the file below.  Let me know if you need anything else 😃

Kindest regards,

Lisa

Will do. Thank you very much. 

I'm having the same problem as you but with the "Aconite Mansion" lot in Forgotten Hollow. 

This is a new game with no CC or mods.

Every time I starts a new game first I edit all neighborhoods with new lots and families. But this is especifically lot corrupted somehow later after playing for a bit.

WH (What Happens): When I enter in the lot for the first time the messase "Error code 800..." appear and the game automatically go to the menu screen of neighborhoods. On the second time the message doesn't appear but the game stays in a endless loading screen.

THINGS I TRIED:

1 - I tried to move a new family to there and had no sucess. WH

2 - I moved Vatore family out of there but the error persists too. WH

3 - Editing lot didn't work. WH

4 - I tried to put another lot from outside but didn't worked. WH

Here is my save game for tests: https://1drv.ms/u/s!AtmbQyEtx3iijr8xFXijwdF1y_njLw

@ceunon20 Thank you for the save. Could I also request your DxDiag?

Of course @IrishMadCat_EA

It's attached right below! 🙂 

Much appreciated @ceunon20

@ceunon20

• Do you have any saves from before the issue occurred?  
• Did you encounter any crashes before the issue occurred?  If so, where in the game did it crash?
• When you were filling up all of the lots with new houses and households, how often did you save?  Did you create new save slots also (Using Save As)?

* Sadly I don't have any save from before.

* Yes. The game crashed in Magnolia Promenade some times (Emporium lot). It happened after I put some Sims to live in there.

* I always save when finishes each neighborhood. So if I finish Oasis Spring with lots and Sims for example, so save. It's always being a new save game since I started to put new lots and Sims, so never overwrite.

anyone found a fix? I have lost 2 saves to the error 800. With and without mods too. It always starts with Willow Creek and the park. The whole world lots will disappear