Forum Discussion

InaMac's avatar
InaMac
Seasoned Ace
2 years ago
Solved

For the attention of EA

For the attention of EA – I am sitting here appalled at the audacity you have thinking we, the consumers are happy to part with our money on new packs when you have left the gallery in such a disarra...
gameplay issue
  • EA_Cade's avatar
    EA_Cade
    2 years ago

    Hey all, 

    Closing this thread down as it has turned into a bit of a collection of different issues. Please see the latest patch notes here for updates on issues resolved with the Gallery:

    • Duplicate items should not appear in the Gallery when scrolling through the creations anymore. This won’t affect duplicates if someone has uploaded the same item multiple times, so no need to check your settings.

    • Reporting a comment on the Gallery will no longer hide the entire upload from your view but will hide the comment from your view as intended; the comment continues through the reporting system to be reviewed and actioned where needed.

    • Reported Comments in the Gallery will not display if you enable the Hide Reported Content setting in Game Options > Other

    • Favoriting items in the Gallery should correctly reflect with the green heart icon even if you restart The Sims 4 or delete your local files.
    • Trending Hashtags have been reenabled and should help you find new and interesting content.

    • Downloads and Favorite counts should count higher than 1 now, in fact it should be accurate as well.

    • Searching for Gallery creations by EA Account ID should return the results you were expecting.

    • Web Gallery commenting has been re-enabled for those who like to browse the Gallery while away from the game - https://www.ea.com/games/the-sims/the-sims-4/pc/gallery 

    • Searching by Item Name should feel more like it used to when using multiple words. We have returned to AND operators instead of OR operators. 
      • This means if you search for the words Cat Dog, you will get results where Cat and Dog appear in the Item name, not results where only Cat or Dog was used.
      • You will also see results that are not an exact to the word you searched, for example Cat will show items that used the word Cat or Cats included in the name.
InaMac's avatar
InaMac
Seasoned Ace
2 years ago

Is this what you think @EA  ???

This is NOT an internet issue!! This has affected numerous simmers across the world, I have a very fast & reliable internet connection. This is more likely an error caused by you during the update on 30th May.

snarkyiguana's avatar
snarkyiguana
2 years ago
@InaMac wrote:

Is this what you think @EA  ???

This is NOT an internet issue!! This has affected numerous simmers across the world, I have a very fast & reliable internet connection. This is more likely an error caused by you during the update on 30th May.

This has been the EA way for as long as I can remember. ALWAYS blame the customer. Any time I had any game breaking bugs in TS3 it was always "it's your mods, it's your hardware, it's just you."

I, like many others here, have played this franchise for long enough to know when it's a mod problem and when it is a game problem. The kind of garbage we still deal with in TS4 is very clearly a game problem and they refuse to acknowledge it. It took them, what, 6 years? to fix the alien face glitch. Even now, the science career's robot inventor is still broken as of TODAY. I mean it was the very first pack for goodness sake. That pack has been out a year short of a decade.

Unfortunately people will talk big game about being disappointed in EA, TS4, and the litany of packs they've shoved down our throats, and then still bring out their wallet because of horses of all things. EA will continue to milk us and they will continue to blame us for their game being broken.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.17,950 PostsLatest Activity: 2 minutes ago