Gallery stuck on “attempting to connect”
Can someone help me? For the past day my gallery hasn’t been working. It’s stuck on “attempting to connect” I’ve tried everything I’ve closed out of the sims, restarted my console, redownloaded the g...
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EA_Darko
Community Manager
Community ManagerHappy to help @aegisquared, enjoy your game.
Darko
hello again, thank you so much for being so kind. my game is working fine however, my gallery still gets stuck at the " attempting to connect " screen and it just loads there for so long even if my pc is connected to the wifi. do you perhaps know how to fix this?
- EA_Darko
hey @aegisquared can you try a different connection to see what happens?
Darko hello ! what do you mean by a different connection? i use ethernet on my pc so there's a wire connected to the wifi and to my pc.
- EA_Darko
I mean using mobile data for example @aegisquared to rule out a network or ISP issue.
Darko oh okay i'll try
- EA_Darko
Let me know how you get on @aegisquared
Darko
hello ! it seems like it was an issue on EA's end? i just updated my game for the new event and now my gallery works.
