Gallery stuck on “attempting to connect”
Can someone help me? For the past day my gallery hasn’t been working. It’s stuck on “attempting to connect” I’ve tried everything I’ve closed out of the sims, restarted my console, redownloaded the g...
Forum Discussion
Yesterday afternoon, my online Gallery suddenly stopped working and said I was offline, while EA and my Wi-Fi connection said I was online. The gallery worked fine yesterday morning. I got off the game and returned a few hours later, and it said I was offline. When I select "Connect," it just attempts to connect indefinitely. I have tried removing my Mods folder (I don't use Mods), removing the Sims 4 folder from the Documents folder, checking that my firewall wasn't blocking it, and deleting the cache files. It is still not working. Does anyone know how to fix this?
(I play on an Acer laptop that's only a year old)
I just created a new account in EA. I logged in...it recognized my installed sims. I am currently running Sims 4 under this new account AND I was able to log to the Gallery!!!! This is NOT a WIFI, connectivity issue. The Sims 4 game is blocking by username.
Updated: I log off EA and relogged as my original vikinggear account and again I am unable to connect. Same computer. Again is NOT the WIFI is something EA has to fix.
