Forum Discussion

daphaminex3's avatar
daphaminex3
Rising Newcomer
6 months ago

game crash when ending vacation

Hi! My game keeps crashing after the most recent update when I try cancelling my sims vacation. Or even trying to travel on maps from their vacation to another world. My sim stayed in Mt Kunami for 2 nights and cant leave now

7 Replies

  • Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • Does this happen generally or only in a specific save/specific lots/a specific household ?
    • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

      - Delete the ones you have
      - Trigger the error again
      - Check if new ones are created
      - If that is the case, please copy/paste the content here. You can open the file with any text editor.


      Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • LauMisty's avatar
    LauMisty
    Seasoned Newcomer
    5 months ago

    My sim went to Selvadorada on a 3 days trip, and when it's time to come back home game crashes. I tried making her autonomously come back with the phone option and with the option that the pop up shows to go back. Both of them makes the game go to the blue screen with the plumbob and suddenly crashses the game. I don't use any mod or cc.

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Hi LauMisty​ 

    Do you have any LastException/LastCrash files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • Been playing the new pack, no mods installed. My kid sim went to camp Gibby Gibby, but now she's stuck there. First the getaway ended naturally, and crashed twice that way. Then I tried ending the getaway early, it crashed. I tried switching control to a family member at the home lot, it crashed. I'm able to go to manage worlds and enter other households, but not the one I was playing. It just crashes again. I tried waiting in a different household until the getaway should have ended, but the kid was still there, and the game crashed trying to enter the household. Repairing game files didn't work. I dunno what's going on but it's super annoying. 

  • snatcherweave's avatar
    snatcherweave
    Rising Newcomer
    5 months ago

    Same things been happening to me recently. I’ve never had this issue before and I always use the vacation option. Now my save won’t even load. I cleared my game cache and nothing changed. 

  • snatcherweave's avatar
    snatcherweave
    Rising Newcomer
    5 months ago

    I fixed it. I cleared all of my LastException/LastCrash files, then moved my save files from the game to a new folder on my desktop. Once I put them back in and restarted it loaded