Game not launching
As of the update on May 12th my game officially will not launch it goes to a black screen and then just dies and then it gives me an error code and I can't even get into my game which really sucks cu...
Forum Discussion
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
If the game continues to give issues, please proivide the following information:
- The Error Code you're getting
- What platform are you playing on ?
- Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
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