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Even after renaming The Sims 4's folder to The Sims 4_Old and repairing the game and everything, the UI still isn't showing up
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
Are the textures back ?
- CasualSimmer40962 months agoSeasoned Rookie
Here's my Last UI Exception: <?xml version="1.0" ?><root>
<report><version>2</version><sessionid>dc5ad1948cc155c56887cf4d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-28 19:34:42</createtime><buildsignature>Local.Unknown.Unknown.1.116.232.1030-1.200.000.666.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.shared::GameplayStateData</categoryid><desyncid>dc5ad1948cc155c56887cf4d</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at gamedata.Gameplay.shared::GameplayStateData/GetSimRankedStatisticProgressUpdate() at widgets.Gameplay.SimInfoHUD.SimInfoTray::SimInfoTrayMain/HandleSimActivated() at olympus.core.widget::WidgetBase/Initialize() at olympus.core::LayoutManager/LoadWidgetCompleteHandler() rtim=33705 Client Session Time: 56.02 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,515,0,6028 Modded: False SystemInfo: Windows 11 10.0.27909 GPU: Intel(R) UHD Graphics 32.0.101.6790, GUID: E1A9A3EB-6ACB-11F0-96C8-00155DD610D1 </desyncdata></report>
<report><version>2</version><sessionid>dc5ad1948cc155c56887cf4d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-28 19:35:11</createtime><buildsignature>Local.Unknown.Unknown.1.116.232.1030-1.200.000.666.Release</buildsignature><categoryid>(AS)gamedata.Gameplay.shared::GameplayStateData</categoryid><desyncid>dc5ad1948cc155c56887cf4d</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at gamedata.Gameplay.shared::GameplayStateData/GetSimRankedStatisticProgressUpdate() at widgets.Gameplay.SimInfoHUD.SimInfoTray::SimInfoTrayMain/HandleSimActivated() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=36572 Client Session Time: 56.02 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,515,0,6028 Modded: False SystemInfo: Windows 11 10.0.27909 GPU: Intel(R) UHD Graphics 32.0.101.6790, GUID: E1A9A3EB-6ACB-11F0-96C8-00155DD610D1 </desyncdata></report>
</root>- crinrict31 days agoHero+
That is really odd that you have this even on a new save. It's not a UILE I recognize.
Is the texture issue also still present ? Did yesterday's patch change anything for you ?
Are you playing any scearnios on those saves and if so, can you test one that doesn't have one ?
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