Forum Discussion

13 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @MsDebbieB  Then all you need to do is download and install the runtimes, as described; restart your computer; and try to install Origin and Sims 4.

  • MsDebbieB's avatar
    MsDebbieB
    5 years ago
    @puzzlezaddict I did and its not finding any of my saved games...its making me start all over with no games that were bought
  • Psychotps's avatar
    Psychotps
    Seasoned Ace
    5 years ago

    @MsDebbieBIt's not finding your Games or your Saved Games?

    Saved games won't come across as I mentioned previously. If games like "The Sims 4" isn't even showing up in Origin, then you must be using a different account. You MUST use the same account you used on the other PC.

    The games you purchased are attached to the account you logged in with.

    BTW... Make sure to click on "My Game Library" on the left side of Origin to see what games you've purchased on that account.