Forum Discussion

n00bbdestroyer6's avatar
6 years ago

Glass roof not visible from inside, can see a hole instead and the sky

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.61.15.1020
What expansions, game packs, and stuff packs do you have installed? Everything besides University, Get Famous, Realm of Magic and Strange Ville.
Steps: How can we find the bug ourselves? Make a glass roof and look from inside the room to see if you can actually see the roof or just a hole.
What happens when the bug occurs? After placing a glass roof, if you look from inside the room towards the ceiling, instead of seeing the glass roof all I see is a hole in the ceiling and the sky.
What do you expect to see? I'm expecting to see the glass roof, not a hole.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I've recently noticed that whenever I place a glass roof, it is not visible form inside the house, and instead of seeing the actual glass, all I see is a hole. I have deleted all my mods/CC and then I tried clearing the cache, repairing the game, turning my graphic setting high to low and everything in between, made another save and even completely uninstalling the whole game and all the expansions/stuff packs and still nothing.

Usually it wouldn't bother me and I would just ignore it, but I have started an Instagram page with all my builds and I can't take proper photos of the interior when there's parts of my ceilings missing ☹️ 

If anybody has any suggestions as to what I could try, that would be great. Also, I'm extremely new on this forum and got no idea if I'm posting this in the right place ( ?). 

3 Replies

  • @n00bbdestroyer69

    This is normal when you are on the floor below the glass roof.

    In live mode go up a level so you are on the same floor as the roof. Enter live camera mode by pressing tab and use your mouse to move the camera around, make sure your camera is looking towards the horizon and not down like in your last picture. Now press Q to move the camera down to the floor below the roof. You should be able to see the glass roof now.
  • Patchouli85's avatar
    Patchouli85
    5 years ago

    I have the same issue. I tried repairing my game and the glass roof is still not visible In tab mode, just a hole. I can only see it in first person mode (shift + tab).

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Patchouli85

    As described above, you need to actually be on the same floor as the glass roof before you enter live camera mode. Then sink the camera down to the floor below. This is not an issue but rather a specific way to view using camera controls.