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cookiecrumble178's avatar
cookiecrumble178
Seasoned Novice
1 day ago
Solved

(Goth Galore Kit) Items not appearing in-game

No mods or cc. I bought the goth galore kit some time last year and installed it onto my Sims 4. I used it for a while, but stopped using it much after a few months- I uninstalled it. 

I recently reinstalled it but it hasn't been showing up in-game. The make-up isn't there, the clothes aren't there... and when trying to filter for the pack itself in CAS, the box is gray and I can't toggle it. Basically telling me I don't own it or that it isn't installed. Except, it is. 

Been happening for a month now. Wasn't too worried about it at the time. 

  • EA_mplsnow's avatar
    EA_mplsnow
    21 hours ago

    Hey cookiecrumble178​,

    Echoing Roseadoodle​, please check under Marketplace > My Collection. If the kit is showing as deactivated, you'll need to select it and click 'Confirm' to reactivate it. Let us know what you see, thanks! 

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