Half of my aspirations are gone
I updated my Sims 4 recently after purchasing the new Life & Death pack. I accidentally bought it on Steam instead of the EA app, where I primarily play the game, however all of the packs that I own ...
Forum Discussion
@Kittykat1175 Are the aspirations the only thing you are missing ?
Could you post a pic of your CAS ?
Could you post a pic of your CAS ?
So upon further digging, it seems that the EA app recognizes that I have purchased all of the expansion packs I have, and says they’re in my library, and shows me them when I click on the “manage ad-ons” button, but it doesn’t actually show up in my order history (?) or in game. So all of the aspirations that I’m missing are from those missing packs, and all of the worlds and stuff that I developed over the years is also missing because the packs aren’t downloaded. And it doesn’t give me an option to download them.
I know I went off on a bit of a tangent there, but does that make sense?
EA_MakoCommunity Manager
Hey @Kittykat1175,
It would be best to get in touch with support so they can take a look.
Purchases from Steam will not show up in your EA account order history since they were not made through us, but if your accounts are linked and the packs aren't showing up in-game either, it would be best for support to have a look at any recent subscriptions or transactions that could be affecting things here.
