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@illusie Urmeli's issue seems a bit different as they had it and now they don't.
@MsLooser @urmeli_11 @Daniel40400
I moved your posts to it's own thread as the issue is different.
Could you please answer the questions in the first post for me ?
- What's your OS ?
- What's your game version ?
- What language is your game ?
- What country are you in ?
- Did you have troubles at all before it first appeared ?
- Do you still have the freezer bunny tile ?
- If you're on a mac, are you using EA app or Origin ?
- Any mods/cc in your game ?
- For EA app: Please provide the EA app Error Report number
- Did you do anything specific when it disappeared (like updating the game)
1. Windows 11
2. 1.107.151.1020 DX9
3. English
4. the Netherlands
5. I don't think so
6. No
7. /
8. No, I do have mods in my mod folder, but they are turned of in game sttings (last time I played with them was a few weeks ago)
9. Don't have one yet, the error reporter showed an error
10. Yes!! I updated the game and then the whole event including the items I've claimed are gone! Before updating, it all worked perfect.
Hopefully there will be a soluting very quick, becuase I just want to claim these items. Thanks for helping me!
- crinrict2 years agoHero+
@Daniel40400 Thank you
One more question though, did you have it before the patch ? Just been rereading your post and just making sure that was the case for you.
- 2 years ago
@crinrict Yes, I did have the items before the patch. I had claimed all of the week 1 items and they were in my build mode, and I could place them normally, everything worked fine (did not check cas for the necklace though, but since the build mode objects were in build mode, I assume that the necklace also was available in my cas)
- crinrict2 years agoHero+@Daniel40400 Thanks. Collecting more data then :D
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