Forum Discussion
crinrict
4 days agoHero+
Hi Renasai1
there was just a patch today. Can you check if it makes any difference ?
Renasai1
3 days agoNew Adventurer
Unfortunately not. I reset the EA app caches and removed my Sims 4 folder again and got a screenshot of the popup this time. I'll add it to the post.
- crinrict3 days agoHero+
Can you try if it works on a new Windows user ?
You can make a local one, start the game there and see if it occurs there too.
Seems your screenshot didn't upload
- Renasai13 days agoNew Adventurer
I couldn't open the game from the local account. Is there a way to just get my account cleared of whatever is triggering the popup from EAs side?
- crinrict3 days agoHero+
It still needs to be an admin account. By local I mean that you don't need to make another MS Account.
You would need to contact support for anything account related.