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OtterFan48's avatar
OtterFan48
Rising Newcomer
9 days ago

Lost My Sims 4 Save After Reinstalling – Any Way to Recover It?

Hi everyone,  
I recently reinstalled The Sims 4 after several months away, and when I launched the game, my save file was completely gone. No households, no builds—just a completely fresh start.

I checked the Documents > Electronic Arts > The Sims 4 > saves folder, and all the files there were created today. None of my older saves are there, and the folder doesn’t have any previous versions either. I’ve also checked the Recycle Bin and confirmed I’m the only user on this device. I haven’t signed up for OneDrive, so nothing was backed up in the cloud.

I had spent over 30 hours on that save and had 14 Sims I really enjoyed playing as. I’m absolutely gutted.

Has this happened to anyone else after a reinstall? Is there any way to recover the lost save, or am I just out of luck?

Thanks for any help.

2 Replies

  • annh1996's avatar
    annh1996
    Seasoned Scout
    8 days ago

    I hope you can find them. However, it is really important practice to always back up your saves (and tray files) before you do anything with your game: Before you update from a patch, before you install new content, before you try to do anything like a folder refresh, reinstall the game, or actually do pretty much anything with your game other than play it. I just copy them and stick them on a thumb drive, takes but a minute. I do this and it has saved me countless times. Good luck!