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Lucias2010's avatar
Lucias2010
Newcomer
1 day ago

missing DLC The Sims4

Hello i buyed DLCS in year 2018 thru Origin but i dont have them on my account idk why but it was 100% this account  and there was soo much of them now i started playing after 8 years and i dont have them 

pc

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hey Lucias2010​ , are you absolutely sure you are using the same account? If it were the case, your DLCs would be automatically on your account. Are there different emails or usernames you can check? If you ever made purchases through an EA website, do you have any of the confirmation emails in your inbox by any chance? This would give you an idea of which email you should use to login.

    If you still don't find your packs or the right account, our help support will be able to help you out with this: https://help.ea.com/customer-care/ 

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