Forum Discussion

WoahCloudii's avatar
2 years ago

my game is crashing every single time i open a save

i have a 2017 13in macbook air and save the EA folder on my computer but the actual game and packs are saved on my hard drive that i use when i play and i use the EA app, not origin. for the last two weeks i have un-downloaded and redownloaded the game around 5 times and cannot get the game to open a save, it will get to the main menu and will load the save but then crashes every single time. pls help i just want to play thanks. below is a copy of my last crash report 

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>89992afda60feadf668c9850</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2024-07-09 01:58:16</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1220-1.300.000.182.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x6794d6</categoryid><stack> 0x6794d6 0x640ea8 0x646795 0x645c5f 0x6417c2 0x64143b 0x62ee51 0x66d64d 0x629352 0x628a31 0x678510 0x1633f3 0x64e1 0x1f6b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 232.30<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 1<br />Origin Version: 13,237,1,5748<br />Modded: False<br />SystemInfo: Mac OS X Version 12.7.5 (Build 21H1222) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x11f4a4000,'Simulation.dylib' 0x7ff801b69000,'libsystem_pthread.dylib' 0x7ff801b69000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

4 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @WoahCloudii 

    Did you at any point use Mods/CC in this save? Broken mods can permanently damage a save. Do you have any problems creating a new game? 

  • i just started using mods for the first time 2 months ago, i was using during this save: Adult Mods. i took them all out the documents folder and i still couldn't load the save, but the only mod that had an update since i've started using them was Adult Mod and i updated it a month ago so can it still break a save? 

    i was able to create a new sim, move them in and play a little with no issues. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @WoahCloudii So it's just that one lot/family that gives you issues ? Do you just get a crash report or also a LastException ?