Forum Discussion

S1llyKittiez's avatar
10 months ago

Newcrest wont show my sims

My sims won't show up at all. It just seems to be one neighborhood Newcrest. The game will show me the houses and builds but the sims will not show nor will it let me play. I tested other households in other neighborhoods; they work, show the sims, and let me play. I've gone through my mods and, done the 50/50 method I've, moved the mods file completely and deleted then downloaded the game back onto my PC. It seems to be the base game and I can't find what's causing this please help!

1 Reply

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.