No redemption code on dlc purchase email
Hi all,
I purchased The sim 4 university expansion pack through the origin dashboard.
I received the email of my purchase, but I cant seem to find the redemption code anywhere.
I have already downloaded the expansion pack fine.
Does anyone know where I can locate the redemption code for my own record keeping?
I have tried to right click on the sims 4 > properties - I only saw the redemption code for the original game, I cant seem to do this for the expansion packs.
I have lodged a case, and have now been waiting 1.5 hr on the case information page, the little loading circle keeps spinning. Is this normal, like waiting in a que?
I have never used the live chat function is this the normal wait time?
Is there a better way to contact EA it seems the help page really prompts me to use the forums, as if there is no support from EA itself.