No traits

Since love struck came out when I go to make a sim they have no traits. I thought at first it was a mod I was using so I took the mods out and it did the same thing. I can't even pull an existing sim from the gallery they may not have traits. I love the Sims I just want things to work properly I own all the Sims 4 games. I deal with the bugs and have for years now but this is allot when you can't make a new sim or family. Plus it just crashes