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niaj418's avatar
niaj418
Newcomer
5 months ago

NoMods and Game wont Launch

I am a Sims 4 Mac PC player and do not have any mods. Play basegame and only have 3 families created. Game will no longer resume game. Load screen constant. Not sure what needs to be done or if game is needing an update. I have uninstalled and repaired. Do not know what else to do.

1 Reply

  • Hi niaj418​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.