Forum Discussion

maeflower123's avatar
2 years ago

Not able to Open or Visit Evergreen Harbor after downloading Eco Lifestyle

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? most recent
What expansions, game packs, and stuff packs do you have installed? Werewolves Game Pack, Vampires, Tiny Living, Seasons, romantic Garden Stuff, My First Pet Stuff, luxury Party Stuff, Laundry Day Stuff. Jungle Adventure, Holiday Celebration Pack, Fashion Street Kit, Dream Home Decorator Game Pack, Cottage Living, Backyard Stuff, Eco Lifestyle
Steps: How can we find the bug ourselves? Go to Evergreen harbor once open.
What happens when the bug occurs? I am not able to select on any neighborhood or lot on Evergreen Harbor. The community spaces show up with blank descriptions and I am not able to access any of the lots/any part of the world.
What do you expect to see? Available lots to click on and being able visit Evergreen harbor.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I bought Eco Lifestyle and installed it on my PC

Eco lifestyle purchased and not able to use it. 

7 Replies

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? most recent
    What expansions, game packs, and stuff packs do you have installed? 4 Rent,  Tiny Living, Storybook Nursery, Snowy Escape, Seasons, Modern Luxe, Holiday Celebration Pack, Greenhouse Haven, Get to Work, Everyday Clutter, Dream Home Decorator Game Pack, Eco Lifestyle
    Steps: How can we find the bug ourselves? Go to Evergreen harbor once open.
    What happens when the bug occurs? I am not able to select on any neighborhood or lot on Evergreen Harbor. The community spaces show up with blank descriptions and I am not able to access any of the lots/any part of the world.
    What do you expect to see? Available lots to click on and being able visit Evergreen harbor.
    Have you installed any customization with the game, e.g. Custom Content or Mods? No
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. I bought Eco Lifestyle and installed it on my PC

    Eco lifestyle purchased and not able to use it

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    @b85d1b591601ce99 I meant this: Do you per chance have two evergreen harbors ?

    Sorry for being unclear.

    Could you also post a pic if you have just one to be sure it's the known issue ?

  • This is what pops up when I try to open the world. None of the lots load and I am not able to a move a sim in. I have no MODS or CC installed