Forum Discussion
I see now that it isn't visible on the start screen of the game either (where you choose to start a new game, load a game, etc.)
Hi @plumsiebob,
Your picture in the Gallery should be the same picture that you use in the EA app- try updating your picture again in the EA app and let me know if it updates in-game please.
- plumsiebob2 years agoSeasoned Newcomer
Hi, thank you for the reply. It isn't possible to change the profile picture directly in the EA app, it redirects me to the EA website, but I tried changing it on the site earlier today, as well as just now, but that hasn't worked, sadly.
- Kittekass2 years agoRising Rookie
I have the same problem!!! - I can see the picture on the EA myaccount page, but when I open the gallery - the place of the picture is blue, - there is no picture!
- EA_Solaire2 years ago
Community Manager
Have you checked the in-game Gallery rather than the website version of the Gallery to see if your profile picture appears there?
About The Sims 4 Gameplay Questions & Issues
Community Highlights
Recent Discussions
- 6 minutes ago
- 31 minutes ago