https://answers.ea.com/t5/Game-Feedback-Ideas/Gallery-Says-Packs-Not-Purchased-Cannot-Place-Gallery-Lots-w/m-p/14236361/highlight/false#M6707
Brianna62 Do you own the Horse Ranch bonus items, and are they loading in-game? If you place these builds, do any items disappear?
wickedkoi Try clearing the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, it sounds like you might be in the wrong account, which has been a common issue since the changeover to the EA App.
https://answers.ea.com/t5/PC/Sims-4-Packs-missing-from-EA-app/m-p/12225497
I did a little more digging and found that they are the extra items you get when you pre-purchase the expansion pack. They are mislabeled and that’s where the issue has stemmed from
