Forum Discussion

Re: Anyone else having Origin problems today?

@Sefdancer4life try clearing the Origin's caches that should fix it or try uninstalling and reinstalling Origin

8 Replies

  • @elulu8to clear origins caches make sure the app is closed then hold the Windows key + R, in the command box that opens, type %ProgramData%/Origin then click OK, after just Delete all the files and folders inside it except for LocalContent then hold the windows key + R again

    Elulu8 🍩 –  I don’t work for EA.
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  • I have a Mac 2016 that I just got for my birthday. Any special tricks that doesn’t involve Windows? 

  • elulu8's avatar
    elulu8
    5 years ago

    @Sefdancer4lifeOpen your local hard drive. ...
    Open the Library folder.
    You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.
    Open the Application Support folder, then open the Origin folder.
    Delete the DownloadCache folder.
    Empty your Trash.


    Elulu8 🍩 –  I don’t work for EA.
    Me Too – if you also have this problem – first post on thread has this button
    XP – for helpful comments (& to help others 'level up')
    Mark As Solution – to help others find the answer to the issue now & in the future

  • Please donate some XP and mark as solution if it works

  • It’s bringing up the Origin file. I don’t see anywhere where I can delete the download cache file. 

  • Well after playing Sims for a little bit and then exiting, Origin finally opened. I guess it’s just me learning how to use the Mac since I got it for my birthday this year. Another issue I’m having is that my Personal Hotspot on my iPhone won’t connect to my Mac immediately so I have to disconnect and reconnect again, but again that may be just trying to learn it after coming from a PC.