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@elulu8to clear origins caches make sure the app is closed then hold the Windows key + R, in the command box that opens, type %ProgramData%/Origin then click OK, after just Delete all the files and folders inside it except for LocalContent then hold the windows key + R again
Elulu8 🍩 – I don’t work for EA.
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Mark As Solution – to help others find the answer to the issue now & in the futureI have a Mac 2016 that I just got for my birthday. Any special tricks that doesn’t involve Windows?
@Sefdancer4lifeOpen your local hard drive. ...
Open the Library folder.
You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.
Open the Application Support folder, then open the Origin folder.
Delete the DownloadCache folder.
Empty your Trash.Elulu8 🍩 – I don’t work for EA.
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It’s bringing up the Origin file. I don’t see anywhere where I can delete the download cache file.
@Sefdancer4life Try running the Origin reset tool for macOS:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
It removes cache files and other files that might prevent Origin from loading properly.
Well after playing Sims for a little bit and then exiting, Origin finally opened. I guess it’s just me learning how to use the Mac since I got it for my birthday this year. Another issue I’m having is that my Personal Hotspot on my iPhone won’t connect to my Mac immediately so I have to disconnect and reconnect again, but again that may be just trying to learn it after coming from a PC.