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Re: [ARCHIVED] Gallery Issues

@H0117_39 did you by chance set Sims to run in compatibility mode ? Did you also try disabling controlled folder access or just add the game as an exception ?

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  • I'm not sure. It's never done this before and the only changes I've made are get new packs and change my origin password. How do I apply those changes you've suggested?

  • I've done that too. Nothing changed. I've just about given up at this point

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @H0117_39 Is this a laptop or desktop computer you're using ? If it's a laptop, have you tried if it works on a public wifi or at a friends house (I know, might be a bit difficult atm, depending where you are)
  • This is on desktop. When I downloaded the new packs it was on my friend's laptop at her place, though. Maybe I can try using my hotspot?

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    @H0117_39 If that's an option, it's worth trying. I'm not sure if I moved you in the correct thread or if it rather should be the one on gallery issues (connection issues mostly). You seem to have a bit of mixture of both (cause of the red crosses)

    Do the pictures in your library load ? 

  • My library looks to be fine. It's my gallery that's just all kinds of screwed rn. I'm too scared to even upload my new builds into my library because I'm nervous I'll break that one too haha.

    I tried using my mobile hotspot btw, no changes. I don't even know what to do anymore ☹️

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    @H0117_39 I'm going to move your post over to the online gallery thread. There's some more suggestions there but need to go eat right now so I'll do it afterwards. It's in General Discussion stickied if you want to take a peek in the meantime.

    EDIT: Move now. See first post if anything helps

    @BerylBast Origin is currently a real pain. Just try agian

    What country are you guys in ?

  • I am in mainland of PRC, but currently using VPN to keep being connected 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @BerylBast OK. thanks for the info

    Currently don't know what's going on, maybe it is some temp issue. I've forwarded this to EA Staff.
  • urnat80's avatar
    urnat80
    6 years ago

    Having problems connecting to the internet while in-game. Origin is connected (on-line). I restarted my router, uninstalled Origin, Repaired ALL SIMS 4 PACKS, Uninstalled Sims 4, Updated everything, Checked my firewall, checked my DSN, Reinstalled everything (Origin and Sims 4). Done practically everything to get online in the Sims 4 game. I just can't connect to the Gallery what so ever. Can anyone help me?

  • I am beginning to think that the New Game (Snow Escape) must be causing the problems. My game was working fine before the New upload. My game still says that it needs an internet connection to access but I have a connection since I am online. 

  • lilzairagrace's avatar
    lilzairagrace
    Seasoned Ace
    5 years ago
    @urnat80 I am having this exact same problem and have also done all the above! Very frustrated because this has been going on for a few months now. Seems nobody will help.
  • Gednaa's avatar
    Gednaa
    Seasoned Ace
    5 years ago
    @lilzairagrace It may be something to do with your connection, which people here couldn't help with, without actually seeing your network settings.