Re: ask
Hi there, sorry I replied late but I tried your suggestions and it sadly didn't work. My computer runs on windows and I know I might seems old saying this but how do I add a case? otherwise my game is still broken.
sincerely,
Armorysavior
Hi there, sorry I replied late but I tried your suggestions and it sadly didn't work. My computer runs on windows and I know I might seems old saying this but how do I add a case? otherwise my game is still broken.
sincerely,
Armorysavior
@armorysavior Once you've run the dxdiag, you can attach it to a post in this thread. That way, I and anyone else who tries to help can read it and make suggestions. It doesn't contain any personal information, by the way.
So, I opened up dxdiag and it for some reason didn't show a little bar that says "run 64 bit DxDiag" and how do I attach dxdiag to this post/thread? and my Sims 4 worked until I re enabled my mods. so yeah
@armorysavior Below the text field where you type your reply, there's a paper clip icon with a button next to it. (The button says Browse for me, but it depends on the language.) Click that button, find your dxdiag, and attach it.
However, if your game works without the mods, then you know one or more of your mods are broken.
Oh ok, is there some way I can find which mod/mods are broken?
@armorysavior You could look for updates for some of the mods, or at least a message that a given mod was confirmed to work with the latest patch (1.65). Any responsible modder should list compatibility on the mod download page or in its documentation.
Other than that, you'll need to test your mods and see which ones don't work. You can test in batches, setting aside any that are fine and splitting and retesting those that are not. It shouldn't take too long to narrow things down.
this the dxdiag?
@armorysavior Yes, that's the dxdiag, but it doesn't point to any specific mods that are a problem. In fact, there aren't any obvious Sims 4 errors at all, just a bunch of crashes of a CBS Fantasy Sports app, a couple update failures, some warnings about your hardware not idling when it should (possibly due to an app running in the background), and one crash of a component of a framework that people use to write third-party apps for Windows 10.
At any rate, you're still going to need to test your mods and see which ones are broken.
Hi there, how can I see if my mods are broken or not?
thanks.
@armorysavior You can check the sites where you originally found your mods for updates, or at least confirmation whether the mods work with the newest patch. Otherwise, you'll need to test them yourself. There's unfortunately no way to know for sure which mods are working and which ones aren't, other than to test.
Hi there, I have tested my mods and my game is still broken. I have updated it several times and repaired it.
@armorysavior Is your game broken with no mods present at all, or only when you start adding mods?
Hi, it starts to work when no mods are present.
@armorysavior Then the issue is one or more mods. What game version do you have installed? You can see it along the bottom of the Main Menu, where you choose to load a game or start a new one. Please post the full number you see, as in, 1.xx.xx.xxxx.
I have the newest version, 8/18/20. I use a pc so it is 1.65.77.1020
@armorysavior Okay, so you're fully updated and not running the Legacy Edition. (I wanted to make sure, since that would be a simple explanation.) Please download a fresh copy of one mod you like to use, one where the download page confirms that the mod works with the newest patch level. Add the mod, nothing else, and see whether your game works.
If this one mod causes a problem, try playing while your computer is completely offline, as in, disable wifi and/or disconnect the ethernet cable. You can sign into Origin first and then put it in offline mode before launching the game.
P.S. If you happen to have any Sims 4 files on an external hard drive or USB stick, please let me know. It shouldn't matter, but sometimes it does.
I downloaded a mod and my game still works.
@armorysavior That's great news. Now you can download more mods, although it's still a good idea to add only a few at a time and test. I'm not sure whether your old mods are out of date or somehow got corrupted, but those files might not be fixable. And since you know your game works with mods in general now, it seems like the easiest thing to do is to get new copies of the mods you want to use.
Thank you so much for your help, I will try out more mods and see if my game works or not. Again, thank you for your help.