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outsimmed's avatar
outsimmed
Seasoned Novice
2 years ago

Re: EA The Sims 4 survey email

same.  it just goes to a red error.

2 Replies

  • Hi, I got an email from the same EA email address which sends me receipts for purchases. The email had a link to take a 5-minute survey about The Sims 4 but the link doesn't work. The subject for the email was "Talk directly to The Sims 4 team". Did anyone else get this email? Is anyone else having the same problem? I like to participate in the surveys for The Sims because I feel like they can sometimes make a difference. Thanks in advance 🙂

  • Product: The EA app
    Platform:PC
    Error Report ID (learn how to create an Error Report ID in the sticky post)
    Which client functionality are you experiencing this bug with? Other (Please Describe)
    Please describe Outlook, I guess
    When did this happen? (dd.mm.yy hh:mm) 11.01.24 - ongoing
    Summarize your bug I cannot seem to open any outgoing links sent via email by EA
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Try and open outgoing links sent via email
    What happens when the bug occurs? I get an error message
    What do you expect to see? What the email described I should see

    The errors I get are;

    Bad Request (for Choose YOUR The Sims tm 4 Playstyle) and ERROR: SE-07 Variable 'Value_1' has invalid value '31' for 'list='1' (for Talk directly to The Sims 4 team - Take our quick The Sims 4 survey)

    I don't know where else to post this bug - I tried to contact EA directly to report it, but as I couldn't find the option to do so, I'll have to post it here as an apparent part of the EA App (which it isn't, really)