Re: Please help, origin thinks I have university so I am unable to buy it

@annvo02, I think you will have to contact EA Support for this issue.  Most of the people here on the Answers HQ forums are volunteers and would not be able to help you with your account.😳 
You can try here: https://help.ea.com/en-us/help/faq/contact-ea-help/

You can either contact them by a Live Chat, or by phone call, or e-mail (but I have heard e-mail takes the longest!)  

Best of luck! 🤞🙂