Forum Discussion

crinrict's avatar
crinrict
Hero+
2 years ago

Re: Stuck on Loading Screen When Going to Manage Worlds

Hi @wthelotus 

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
  • Close the game again
  • Copy JUST your save game from  Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4\Saves
  • Start your save
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.

4 Replies

  • wthelotus's avatar
    wthelotus
    Rising Rookie
    2 years ago

    Hi @crinrict. Thanks for replying. I did as you suggested and still have the error on both PC and Mac.

    I forgot to describe what led to this problem. I had previously built a residential rental on that lot. I bulldozed that build, changed the lot type to residential, and began a fresh build, saving regularly. I exited the game and shut down my computer that night, then the next day I could not load into Manage Worlds. I've also tried restoring the previous saves from the "Load" menu upon startup, but I still get stuck on loading screen when the save tries to open into Manage Worlds.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @wthelotus Did you close down the game entirely before trying to load the backup ? Did you make any new backups under a new name or just overwrite the same one ? Is one of the old ones from when the lot was still residential rental ?
  • wthelotus's avatar
    wthelotus
    Rising Rookie
    2 years ago

    I had to force quit/end task the game in order to try to load the backup, because the game was stuck on an endless loading screen. (At one point I let the game sit for over an hour, and it stayed on the loading screen.) None of the old saves are from when the lot was still residential, because I had been saving regularly during the few hours I worked on the lot. I did make new backups under a new name; all of those have the same issue. The only time I can get to Manage Worlds is if I deactivate For Rent, and then the lot loads empty.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @wthelotus My guess is that it's a corruption like the white world screen. Someone else reported similar.

    I guess the only solution if you don't have a backup from before is to disable for rent as you said.

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