Forum Discussion

wiyomi's avatar
wiyomi
Seasoned Newcomer
6 months ago

[S] Holidays not showing up and can't be added

The holidays are not showing up anymore, events and festival still are showing up and I can't add holidays to my previous save files only to new one. ( But holidays are not showing up even for new save files )

I have removed all of my mods and tried to repair the game through the EA app and nothing seems to fix the issue.

 BE reads : [manus] holiday_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'display_icon')

Edit By crinrict: Added pack tag to title.

6 Replies

  • Hi wiyomi​ 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
  • wiyomi's avatar
    wiyomi
    Seasoned Newcomer
    6 months ago

    Hi crinrict​ 

    I've done the following and the glitch has indeed been corrected for new save file, Could you please let me know how to safely put back my saves and what are the following steps ? 

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    HI wiyomi​ 

    You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.

    First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.

    Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.

    You will need the following folders

    - Tray (your households and lots you have saved to library)- Custom Music (if you added any)
    - usersettings(.ini)
    - Screenshots (if you've taken any)
    - Videos (if you've taken any)
    - ConfigOverride (if you made any although I recommend redoing those)
    - Options(.ini) (although I recommend to just redo your settings in the game)

    Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.

    All other files are recreated and not needed.

  • wiyomi's avatar
    wiyomi
    Seasoned Newcomer
    6 months ago

    Hi crinrict​ 

    So, for any new save files the holiday now appear and can be added, however for previous save files the holiday don't appear but can be added. And for one specific save file, holiday can't even be added.

    I am assuming the save file is corrupted but I do not know where to go from there. 

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Hi wiyomi​ 

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

  • Hi wiyomi​ 

    don't know if you saw my last message sent via DM but do you still need help with this ? I wasn't able to duplicate it.