Forum Discussion

Smiller765's avatar
1 year ago
Solved

Sims 4 allowed me to purchase a bundle I already owned!

Sims allowed me to purchase a dlc in a bundle that I already owned can I get a refund?
  • puzzlezaddict's avatar
    1 year ago

    @Smiller765  You should be able to get a refund, but you'll need to contact EA customer support to request it.  (Sims 4 DLC isn't eligible for automatic refunds.)  When you contact support, explain the double purchase, and the support rep should be able to help you.  If not, try again later with a different rep.