Sims 4 Pop-Up Sale Glitch
Hello, I logged into a Pop-Up Sale where the stuff packs are listed at 50% off. When I click the buy now - it takes me to Steam where they are only 25% off and on Origin they aren't on sale at all. ...
Forum Discussion
@puzzlezaddict The Expansion Packs and the Game Packs are priced accordingly and the sale coordinates with those - but the stuff packs TS4 is listing at 50% while they are listed on Steam at only 25% off.
@Pandorax4 I just checked the price of all 18 stuff packs on origin.com in a private browsing window, and they're all listed at full price. There was in fact a pop-up sale that ended yesterday, and your game may still be displaying those prices. Sims 4 content is currently on sale in Steam, but not in Origin.
If you're being redirected to Steam, maybe it's because you bought some content on Steam. Either way though, stuff packs aren't currently 50% off.
@puzzlezaddict I find that really weird then because my game is connected to the internet, up-to-date and all the other sale prices listed on the game reflects the same sale price that it directs me to on Steam EXCEPT the stuff packs.
My game has never done this with sales ever. Everytime the game tells me a sale it matches my sale prices in Steam where it always pops up. Except for ONLY the stuff packs right now.
@puzzlezaddict I also just had my niece open up her TS4, from her account. Hers also is listing all the stuff packs at 50% but just opens up Steam where it is only showing as 25% on Steam.
She is on a completely different internet also.
@Pandorax4 Does the game normally direct you to Steam when you click on a sale promo? I own the game through Origin, so I don't know how this works for people who play through Steam.
The two possibilities here are that the game is displaying stale data from the Origin sale that ended, and you're redirected to Steam for other reasons; or that the ad is in fact referencing the Steam sale but the info provided is incorrect. Either way, I doubt there's anything you can do about it. You could of course try contacting Steam, but Steam support will probably tell you that the prices posted in its store are correct and you need to take up any discrepancy with EA. And EA help is likely to point back to Steam.
I'm not at all saying that you shouldn't report this or do anything about it, just that you should be prepared to see zero results.
@puzzlezaddict Yes, it always directs me to the Steam sales when I purchase. I've only ever known about Origin sales if I go to Origin directly.
That's why I posted here. It is clearly a glitch where the 50% is suppose to be the deal and it isn't processed properly or the deal really is 25% and they have the wrong info up. Trying to clear up what the glitch is. I originally posted this in the technical issue because it is a glitch but someone moved the thread over to the General Discussions so I'm going to assume that no one from EA will see it here and that I'll just wait until the next sale to get my stuff packs.
