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CGrant56
6 years agoHero+
@liyahshere It certainly looks like Seasons is not there from your screenshots. Did you check to make sure that the Seasons Expansion Pack actually downloaded to your computer? You can look in your C:\Program files (x86)\Origin Games\The Sims 4 and see if you have a folder for EP05.
I had it happen where it showed I owned a pack but it wouldn't show up because it had not downloaded. I'm not sure but all the icon seems to mean is that you have bought a pack, not that it actually downloaded and installed.
PugLove888
6 years agoHero (Retired)
@liyahshere, I think that @CGrant56 is probably right. 🙂 I had this happen to me before as well. I had purchased the pack but it wasn't installed. 🤭
Please update us on your situation! 😇