Forum Discussion

Seasoned Hotshot

2 years ago

Sims 4 texture and update problems

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Unknown (Latest prior...

gameplay issue

crinrict

Hero+

2 years ago

Hi @Toztabud

Have any of you tried a game repair yet ?

For EA app

Close the game
Click on the three dots in the upper right corner of the game in your library
Choose Repair game

For Steam:

Close the game
Right Click on the game in your library
Choose Properties
Choose tab Installed Files
Press Verify Integrity of Game Files

Toztabud
Seasoned Hotshot
2 years ago
EA app seems to be having some troubles (AUSTRALIA). Can you help?

Also, no option to repair in EA app.

I'm now having trouble connecting to the server.

I've repaired the EA app and now it's reinstalling sims 4, so hopefully this will fix it.

I keep getting errors in the app saying there's a problem with my account (10000) and that the server keeps failing to do its thing. I live in Australia. Are there problems with the server?

Also, it would not let me install Spa Day.

Reinstalled. Still have wrong textures! Also, there is no repair option in the EA app where Parenthood was installed.
Gagea25
Hero
2 years ago
@Toztabud
If you're playing on Steam, you have to repair the game on Steam, just as Crinrict said:
Close the game
Right Click on the game in your library
Choose Properties
Choose tab Installed Files
Press Verify Integrity of Game Files
- Toztabud
  Seasoned Hotshot
  2 years ago
  I tried repairing on steam, but it's still got the bug. I only installed some packs through steam and Parenthood wasn't one of them.
  It also keeps saying there is an error with my account.
  This all started when I recently installed the new pool build kit.
  - crinrict
    Hero+
    2 years ago
    @Toztabud Could you post a screenshot of the error you're getting ?