Sims Survey Error
I asked EA support this question, and after they investigated it, I was told in their chat to ask in this specific forum instead even though it's not directly related to gameplay. I received the ema...
Forum Discussion
On January 28th, I completed a survey for EA. The reward for this survey was a $5 reward to use when making a purchase. I received a code and took a picture of my code so I could enter it in when attempting to purchase the newest sims 4 pack/bundle. The survey did not specify if the reward could or could not be used on certain packs. It could be user error as I am not sure where to enter the code, but everywhere I have attempted to enter the code does not work. I have tried EA wallet, the EA app, and the promo code box at checkout. If anyone has had the same issue and resolved it, please let me know. I spent about 45 minutes completing that survey and I will be disappointed if I cannot use my reward.
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