Stuck Mailman

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.294.1020 (DX9)(64 Bit)
What expansions, game packs, and stuff packs do you have installed? EP: EP01 EP02 EP03 EP04 EP05 EP06 EP07 EP08 EP09 EP10 EP11 EP13 GP: GP01 GP02 GP03 GP04 GP05 GP07 GP08 GP10 SP: SP03 SP04 SP05 SP06 SP07 SP08 SP09 SP11 SP12 SP14 SP15 SP16 SP17 SP29 SP33 SP35 SP36 SP37
Steps: How can we find the bug ourselves? Try and get mail delivered.
What happens when the bug occurs? The mail person just greets the mailbox nothing else happens. I tried moving it and even putting a different mail box or resetting the sim.
What do you expect to see? The mail person just delivering the mail
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Updated the game with the newest patch the was supposed to fix this bug.

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I tried moving the mail box and even putting a different mail box or resetting the sim but nothing works and the mail doesn’t get delivered.