Forum Discussion

AlexandraAlllie's avatar
AlexandraAlllie
Seasoned Newcomer
6 months ago

The Sims 4 Casanova Kit broken

I have a problem with the TV that came with this kit, the sound works but the picture is grey and it flickers. I reinstalled the whole game and it didn’t fix it. I do not use mods. 

6 Replies

  • Does anybody have this problem too? I can’t find any solution. I really need help, it’s annoying because I want to use that TV. Help me please! Thanks 😢

  • Did you try a game repair ? Another user with this issue had to reinstall the game but I would try a repair first.

  • AlexandraAlllie's avatar
    AlexandraAlllie
    Seasoned Newcomer
    6 months ago

    I tried repair first and it didn't work, I reinstalled the whole game and it still didn't work. I looked into game settings and I set it to start with DirectX 9, it's the only thing that fixed it, I'm not sure if it will affect any other aspects of the game though. It works fine so far.

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    If you switch back to DX11 after this, is it still broken ? I don't have any issues with DX11 myself.